Get in Touch With Us
Got a question about something you read on Irish Online Casinos, spotted an offer that needs a second look, or want to flag a free spins deal we should be covering? This page tells you how to reach us and what happens once you do.
How to Get in Touch
Email is the best way to reach our team. Send your message to [email protected] and we will get back to you as soon as we can, usually within a couple of working days. If your message is urgent, say so in the subject line, but please bear with us — a real person reads and answers every email, so there is no instant chat button behind the scenes.
A quick tip: tell us straight away what your message is about. A line such as "bonus terms question" or "casino listing correction" helps us route your query to the right person and cuts down the back-and-forth.
What We Can Help With
- Questions about free spins and bonus offers — If a wagering requirement, spin count or expiry date on a listing has confused you, ask us to walk through it.
- Corrections — Casino offers, licensing details and terms change often. If you spot something on this site that looks out of date, we want to know so we can check it.
- Content suggestions — If there is a payment method, casino feature or topic you think Irish players would find useful, tell us what you would like to see covered.
- Site feedback — Anything that made your visit harder than it should have been, from a confusing table to a broken link, is worth reporting.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, mention this in your message and we will point you towards independent support services rather than casino offers.
What We Cannot Do
We are an independent review and comparison site, not a casino operator. That means we cannot process deposits or withdrawals on your behalf, resolve a dispute over a specific bonus you have already claimed, or access your account with any operator. For account issues, payment problems or a bonus that has not credited as expected, contact the casino's own customer support team directly — they hold your account details and are best placed to sort it out.
If you are researching where to play and want a broader view first, our guide to the best non-GamStop casinos is a useful starting point before you sign up anywhere.
A Note on How We Work
Irish Online Casinos publishes independent reviews and comparisons of online casinos available to players in Ireland. Some of the operators we cover pay us a commission if a reader signs up through our site, but this never decides how a casino is ranked or reviewed — our ratings are based on our own research into offers, terms, licensing and player experience. If you ever feel a review reads as biased, tell us; that feedback matters to how we keep the site honest.
Thanks for taking the time to read this far. Whatever the reason for your message, we look forward to hearing from you.